Testimonials

We value Customer Service! And, we will prove it!

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"   This was my first encounter with this contractor and I doubt I could have been more pleased. Beginning with meeting Ed Ambrose, I was impressed with his integrity. We thoroughly discussed the job and set a date to begin that fit my schedule. I believe most of us measure a contractor on not only the quality of their work but how well they follow through with their schedule and responsiveness. Nothing fell short.
    Gary Widlak, Ed’s son-in-law, took the lead on and coordinated the job from beginning with the floor refinishing to the end with the carpet installation. Gary is not just a man of his word but a conscientious professional as well. In my profession in the insurance field, I have worked with numerous contractors and witnessed many deserving of praise as well as contempt and A&B Floors deserves my praise. One of the challenges with the oak flooring was matching the finish with a room off the hall and Gary went to great lengths in applying sample stains to coordinate the match I preferred.
    I could go on with the many little things he did to complete the job but summarize by saying that he concerns himself with the details of a job that tend to make a positive impression and he succeeded. I could not be more satisfied with the condition and appearance of my oak flooring.
Finally, the carpet installation by Yogi Bryan went off without a hitch. Great job!" ~ Angie's List Customer of Norfolk, 2015

" Thank you and your team for your outstanding customer service and craftsmanship in the creation
and building of our custom home. Your team installation was prompt and professional which has resulted in beautiful Brazilian wood flooring in our new home.

Thank you for the opportunity to meet and work with you. We would highly recommend A & B Floors to anyone looking for quality flooring services." ~ David and Melinda Blais

“ We would like to thank the team from A&B for the prompt and professional job they did installing our new bamboo floors. We had our entire downstairs completed at the same time and I have never had an experience with a construction team like this one. The job was completed as promised and what most impressed me was at the end of every day they packed up their equipment and cleaned everywhere they had worked so I could use the rooms in the evenings. Thanks again and I highly recommend A&B for their work and will be using them again in the near future!” ~ Fred Weisgerber

“Great guy! Awesome customer service!” ~ Phil Spencer

“ We could not be happier with our new flooring. I requested 3 quotes, one from the number 1 guy on Angie’s List who never showed up, another from Cherry whose quote was much more, and last from A&B. We are so thankful we went with them. Ed came out and gave us a quote. Gary and his all American crew came on time every time and worked d*** hard. Gary was very helpful to answer any of our question or concerns. There was minimal dust and they put up plastic on everything and anything that they thought might get dusty.

They matched the old hardwood flooring to the new flooring they installed and it all looks amazing. Ed recommend we go with the satin finish to help hide dog scratches in the future and we just could not be happier with how it came out. I can't say it enough how impressed we are. Total professionals all the way.” ~ D. Hastings

“They are very friendly and easy to work with. They have a very personalized care. They cleaned up after themselves. They're very respectful. It was all the positive stuff. I would use them again in the future.”
~ A. Sierra

“I had laminate flooring installed on the lower level of my home. The crew moved all of the furniture, pulled up all of the old flooring, and installed the new flooring within 4 days. I have three kids and we were able to stay at home during the process. I was made aware of any issues that came about during the process. I would definitely utilize their services again.” ~ F. James

" I wanted to take the time to thank you and your crew immensely for the 'job well done' on our floors. WE couldn't be happier with the results and the effort put in by you and your guys to make us happy. It's a breath of fresh air to deal with a contractor who actually cares about his product and customer satisfaction!

I want to thank you as well for making it easy for me to be out of town while the work was being completed, and not making it a huge hassle to finish on time so I could focus on training. Also, for completing the work for the exact dollar amount that you quoted. I've never actually had that happen before. I wish your company success in the future and will be recommending you to anyone and everyone that ever needs your services! THANKS AGAIN!" ~ The Risty's

" The stage floor looks fantastic! Many thanks to Tim and A&B Flooring for the work...." ~
Katie Pittman, Director of Operations, Virginia Museum of Contemporary Art (MOCA)